Testimonials for Marshall Freeman

Very good to deal with and everything is documented so customers can lie in response to them contacting them. They have fixed all out standings up to date!
A1 Retaining A1 Retaining
via Google Reviews
Very professional and keeps you informed during the process, the online lodgement is very handy as well
Chapman Upholstery Chapman Upholstery
via Google Reviews
Marshall Freeman have been very helpfull when it comes to slow and non payers. I have recieved payments which i believe if it wasn't for this debt collection service, i would not have been paid. It would be extremely risky to operate a business without Marshall Freeman.
Tate S Painting Tate S Painting
via Google Reviews
Marshall Freeman were fantastic in recovering my debt and Marlin Signs highly recommends you give them a try
Lance Walter Lance Walter
via Google Reviews
I would just like to thank the wonderful team, especially Justine, at Marshall Freeman Collections for retrieving our bad debts. Their persistency and tenacity was greatly appreciated.
Harvest Seeds Harvest Seeds
via Google Reviews
Marshall Freeman has assisted our business and we would recommend their services to others. Great Communication-Service
DP Training DP Training
via Google Reviews
Positive experience with Marshall Freeman. Being in the construction industry non payment is a large issue. MF have helped us on several occasions not to recover our debts either in full or a proportion of. As the owner of a business these situations are very frustrating but being able to hand the chasing up of debts to MF allows me spend more time working with our paying clients.
Timothy Whalley Timothy Whalley
via Google Reviews
Absolutely the best Debt Collection Agency I have had the pleasure of using. A good simple system to upload any troublesome debts resulting in the most liberating feeling that your debt is now been given the utmost attention that it deserves, leaving you to do what you do best, making more money, without the stress of a bad paying customer playing havoc with your mind.
Malcolm Crowley Malcolm Crowley
via Google Reviews
Fantastic and quick service for a business who is not used to having to use debt collectors to get clients to pay their invoices. Highly recommend.
Admin Brightfield Admin Brightfield
via Google Reviews
Marshall Freeman has be great. Glad I chose them to collect outstanding debt. They are quite professional and hit the ground running fast. I got a positive result a few days later. If I go back, I'd choose them.
SAVV Digital SAVV Digital
via Google Reviews
Marshall Freeman have been very effective in helping Doug Kirk Removals collect outstanding monies from debtors. Not only did they recover the amounts due, they kept me fully informed of the process at all times, not only via email, but with their user friendly customer portal. The entire process was seamless, and we would definitely use them again the future.
Marion Brown Marion Brown
via Google Reviews
I'm a gym owner and part of it all ugly end up with some bad debts to chase up and the team at Marshall freeman have been amazing from day one. 12 month on approximately the same high standard of service has continued. Thank you to the whole team.
John Noblett John Noblett
via Google Reviews
I recently engaged Marshall Freeman to collect a large outstanding debt for my small business. Having never worked with a Debt Collection service, I was very impressed - the service was easy to navigate, with constant communication and updates. The debt was thankfully collected within weeks which was a wonderful relief. Highly recommend and would use again.
Louise McCallum Louise McCallum
via Google Reviews
We have been using Marshall Freeman Collections for more than 10 years and have found them and their staff to be extremely committed to getting a successful outcome. They communicate well providing regular updates or seeking clarification when required. I cannot recommend their services highly enough.
Helen Atkinson
via Google Reviews
During the time that Marshall Freeman have been providing collection services for my accounting practise I have found them to be very diligent and professional. Their service enables me to remain focused on my business & the time I have saved chasing debtors more than compensates for their reasonable fees & commissions. Furthermore, they have been able to recover debts that I never expected would be recovered.

I highly recommend Marshall Freeman to any business requiring a professional debt collection service.
David Elliott
via Google Reviews
I switched to Marshall Freeman after having no luck with another agency. In just 3 months all my overdue accounts have been paid in full. I’m staying on board until next year because the slow payment letters have been really useful. Thanks Marshall Freeman !
Diamond star
via Google Reviews
Fantastic and friendly staff. Would recommend to anyone looking to get their invoices paid if you're currently having difficulty. These guys were able to reconcile my bad debt with 5 different customers in a little over 2 weeks. Hopefully i won't need to use again, but sometimes it's best left to professionals. :)
Ruby Thomas
via Google Reviews
Marshall Freeman have helped us to collect debts totalling more than $100,000.00 over the past 18 months. This has made a significant difference to our bottom line and saved our staff stress and time. The team at M.F. are easy and pleasant to deal with and we would recommend the firm to anyone with a difficult debtor.
Margaret Gebbett
via Google Reviews
I was not expecting to recover the debt of one of our patients. but with the help of the team it was just paid in full in the practice due to their recovery policy. thanks team
Goulburn Smiles
via Google Reviews
Thanks Marshall Freeman for taking the stress out of collecting money for Verto Kitchens. As soon as we engaged your services the client paid straight away. And the extra knowledge of the contracts will really help my business in the future.
Tim Banks, Verto Kitchens
via Google Reviews
If you're spending months chasing overdue debts without success, don't hesitate to lodge the debt with Marshall Freeman. After much frustration constantly calling and emailing our clients for payment and getting to the point where we thought funds would never be received, Marshall Freeman took over and got us paid. Their online system is easy to use. It's not worth your time chasing down clients, let the experts do it for you.
Darren Jackson
via Google Reviews
Good fast results, professional service.
Southern Engineering and Agriculture
via Google Reviews
Got invoice paid in full and in fast time frame where I could not suceed.
BJ Enterprises
via Google Reviews
Easy to deal with and great follow up
Accounts EEV
via Google Reviews
Marshall Freeman Collections exceeded our expectations by miles. They were professional and friendly, always offering the best information they could. We had a few large debts that were overdue for quite some years and Marshall Freeman were able to collection almost all of them throughout the course of 2020. They never stopped chasing for us and we are now going into 2021 with peace of mind about our debtor account. 100% recommend! Will definitely use them again in future.
Ashlee, Jag Concreting.
via Google Reviews

Excuses are overcome and disputes resolved.




Specialist debt collectors that deliver results

We recover all types of debt

  • Amounts from $100 to $100,000+
  • Dispute Resolution
  • Assistance with slow payers
  • Bad debts + Writeoff's

Assistance with Slow Payers

Our 2 step slow payer system empowers you to collect your own accounts prior to lodging with us. If your customer pays there is no commission!

  • Reminder Stickers to place on statements or invoices

    We require payment within 7 days or
    your account will be referred to
    Marshall Freeman Collections for recovery.

  • Generate and print your own reminder letters using our letterhead.

"Our customer walked in off the street while I was at lunch and paid her debt in full!!!.

I don't know what you said to her but it must have been very effective!!"

Online service. Open 24/7.


Our client portal gives you instant access to manage every aspect of your account from generating no-commission reminder letters, loading new debts, monitoring debt progress and credit protection documents...






Always Firm.
Always Professional

  • Staff receive specialised training to understand local laws.
  • Ethical collection techniques.
  • We comply with government regulations including privacy act.
  • Maintain a professional, firm approach at all times.

Trusted by 20,000+ Australian & New Zealand companies.

Member of the association of credit and collection professionals

Lets work together.

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